Why am I only seeing the help tab?

CFS supports many different user roles. The only role that is updated automatically is the teacher role. Teachers will see all students scheduled to them in Discovery. ALL other roles are updated manually by the CFS system administrator. 

Non-teaching staff logging into CFS for the first time will only see the help tab. To correct your CFS access, you will need to complete a eHelpDesk ticket requesting the appropriate access. Non-licensed staff will also need to complete the Student Information Access Form and submit a eHelpDesk ticket.

When completing the Student Information Access form, please note that the following access levels are available:


  • District Admin - District-wide access, including Dashboard for each school. (Department admins with need to access student data)
  • Principal - School-wide access, including FRL data & Dashboard. (Principals, Assistant Principals, Social Workers)
  • Data Team - School-wide access, including Dashboard. (Data team members)
  • School Admin - School-wide access. (who?)
  • Grade Level - Access to entire grade. Must specify grade. (Teachers who team teach across entire grade level)
  • Classroom/Homeroom Level - Access to a classroom or homeroom. Must specify class/homeroom. (Teachers who team teach with specific classes/homerooms)
  • Attendance Clerk - Access to attendance monitoring tools. (Only attendance clerks & Social Workers)

The building principal or department director must sign the completed form with requested access level.